Character Council of Indiana : Training

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	Leadership Training


	Employee Training


	Customer Service


	Character Workshops

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The Character Council of Indiana is teaming up with the Central Indiana Better Business Bureau to offer "Character Based Customer Service" (registration details attached). This inexpensive training provides a fresh spin on proven principles of customer service from the perspective of business professionals. Your trainers are Linda Carmody, President and CEO of the BBB and Steve Becker, President of the Character Council and certified Character First trainer.

We hope that you can take advantage of this opportunity to grow your customer service department as you learn how to more effectively maximize one of your companies greatest assets, the customer.

You will learn how to...

Win and keep customers
Become and expert problem solver
Handle customer complaints
Maximize your listening skills
Deal with workplace stress